Overdue admin report
Each week, unfinished notes and outstanding letters listed by practitioner, with an automatic reminder to each practitioner. Your practice manager no longer chases by hand.
For physio and allied health clinics
We take the repetitive admin off your clinic's plate.
Overdue notes and letters, patients who didn't rebook, and the busywork between your systems. Set up around the software you already use, and you approve every message.
- Cliniko, Nookal and more
- Your team stays in control
- Custom solutions
The problem
What we look for in your clinic's data
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Late notes and letters
Someone chases practitioners by hand, and TAC and WorkCover payments wait.
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Midweek gaps
Slots stay empty because nobody has time to ring patients back.
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Patients who stop partway
They didn't finish their plan or rebook, and nobody followed up.
Services
What we set up for your clinic
GP and referrer letters
Letters that are due are tracked, and a draft is prepared from the treatment note for the practitioner to check and send. Less unpaid time after a long day.
Patient follow-up
Each week, a list of patients with no next appointment, plus a short text from the clinic asking if they'd like to book. You approve the wording before anything is sent.
Optional: a Google review request after the third visit.
Connected software
Your booking system connected to the other tools you use, like forms, email, accounting and spreadsheets, so details are entered once instead of copied by hand.
Built for your clinic
Something else eating your team's time? If it's repetitive and lives in your software, we'll design and build a custom solution around how your clinic already works. Because it's built only for you, custom work is scoped and quoted separately.
Pricing is simple: a one-off implementation fee, then a monthly fee that covers running, maintenance and support. Set-up takes 2 weeks. No lock-in contract.
Free, no commitment
A free report on your clinic's data
In 3 days you'll see where your clinic is losing time and bookings:
- How full each practitioner's diary is, by day and time
- Who stopped without rebooking in the last 6 months
- Which notes and letters are overdue, by practitioner
You stay in control
- We talk first. Nothing is connected until you're ready.
- Your admin sets up a read-only connection in about 5 minutes, and can switch it off any time.
- Only the minimum data is read, nothing in your system is changed, and no patient is contacted.
Process
How it works
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Step 1: A 15 minute call
Over Google Meet. You tell us where your team's time goes.
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Step 2: The free report
We go through your clinic's data, read-only, and send the report within 3 days.
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Step 3: Set-up, if it makes sense
Set-up takes 2 weeks. You approve every message. We review it together after 4 weeks.
About
Hi, I'm Nathaniel
I'm based in Melbourne, with 4 years of AI, software and technology implementation behind me. I build systems and automations that take repetitive work off busy teams.
I work with physio and allied health clinics anywhere in Australia, over Google Meet. You deal with me directly, from the first call through set-up.
- Melbourne based
- Systems and automations
- Cliniko and Nookal
FAQ
Questions
Is my patient data safe?
Access is read-only and limited to the fields the work needs. Where data is processed and stored depends on your booking system and the tools we agree on, so we set that out in writing before anything starts. Nothing touches real patient records until your team is comfortable with it.
Will you message my patients without asking?
No. You approve the wording before anything is sent, and you can pause it at any time.
Which booking systems do you work with?
Cliniko and Nookal. If you use something else, ask us and we'll check before we start.
What does it cost?
The report is free. After that it's a one-off implementation fee, then a monthly fee for running, maintenance and support. Both depend on what you need; we'll give you a fixed quote after the call.
Can you build something specific to my clinic?
Yes. If a task is repetitive and lives in your software, we can build a custom solution. Because it's made only for your clinic, we scope it with you and quote it separately from the standard services.
Do I need to change software?
No. It runs on the system you already use.
Is there a contract?
No lock-in. After the first 4 weeks it's month to month.